5. Activity analysis is one of the first stages in implementing an activity-based costing system. Which of the following steps in "activity analysis" is usually performed first? (Points : 1)

Classify all activities as value added or nonvalue added. Record, from start to finish, the activities used to complete the product or service. Identify the process objectives that are defined by what the customer wants from the process. Improve the efficiency of all activities and develop plans to eliminate any nonvalue-added activities.