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5. FEEDBACK FORM - QUESTIONS: Seek formal and informal feedback from customers on quality of above service. Complete two types of customer feedback from the
5. FEEDBACK FORM - QUESTIONS: Seek formal and informal feedback from customers on quality of above service. Complete two types of customer feedback from the below list. Feedback may be sought through: Surveys Interviews Structured questioning Observation Casual discussion
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Information Technology for Management Digital Strategies for Insight Action and Sustainable Performa
Authors: Efraim Turban, Carol Pollard, Gregory Wood
10th edition
1118994299, 1118994290, 1118897781, 9781118897782, 978-1118994290
