5. There are 4 generic phases of training; (1) Needs assessment, (2) -If there is a new developing issue within the company that people don't understand. (2)Development of content -Some people will not understand a new process being implemented (3) Deliver content -Creating a diverse way to market that will not offend people 4) Evaluation. -Creating an assessment that makes sense and delivers results without hiding details. Identify at least 1 important issue for each of these phases