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5. This activity will need to be observed. This is a roleplay activity to be conducted in small groups of five to six, with you

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5. This activity will need to be observed. This is a roleplay activity to be conducted in small groups of five to six, with you playing the role of team leader. You are leading a meeting to identify three new methods of communication to bring two different teams together in the workplace. New methods are required due to a high number of staff members now working from home. Participants should be split into two groups and refer to the following information for their input: Team A You want to move away from standard emails as you feel they are not treated with any urgency. You believe that emails stie creativity and idea-sharing, you would prefer video calls and slide-sharing to see information visually. You have researched a few options and would like to try Zoom and Microsoft Teams. A problem you have encountered with people working from home is the lack of availability during working hours. Team B You agree that emails seem a bit dated but are not sure of the alternatives. You do not have time to be creating slides specifically for extra meetings. You are aware of a couple of team members who do not like video calls and become quite anxious about the idea. A co-worker has suggested Microsoft Teams as a good place to start and you have heard bad things about Zoom. As team leaderI you should: Ensure effective collaboration between the two teams Demonstrate positive conflict resolution skills (as required) Engage and motivate both teams to contribute to the meeting Adapt your personal communication style to build and maintain trust Show respect for the opinions, values and particular needs of others. VVVVV

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