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5. Which of the following is a trend likely to be seen in quick-service operations in the future? a. a decrease in drive-through service b.

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5. Which of the following is a trend likely to be seen in quick-service operations in the future? a. a decrease in drive-through service b. the addition of ethnic-fusion menu items c. Standardization of marketing strategies d. new foods and higher quality items OB OD OC OA

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