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5.18 Draw a two-participant PCN diagram (similar to Figure 5.12) for one of the following processes: a) The process of having your computer repaired. b)

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5.18 Draw a two-participant PCN diagram (similar to Figure 5.12) for one of the following processes: a) The process of having your computer repaired. b) The process of pizza preparation. c) The process of procuring tickets for a concert

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