54. An end user needs analysis and assessment project can take many forms. An assessment project is all the following EXCEPT a. Can be formal or informal b. Can result in the selection of the project charter plan c. Can result in the selection of a service d. Can result in the selection of a process 55. All of the following are part of the organizational development process EXCEPT a. Planning strategy for change b. Identifying problems facing the organization and determining their causes c. Improving the organization's functioning through structured interventions d. Utilizing behavioral science technology, research, and theory to improve the employee well being 56. You are in the process of facilitating a working session with the project team to decompose the project deliverables into smaller chunks of work. What process are you carrying out? a. Collect requirements b. Create WBS c. Plan Scope Management d. Define Scope 57. Investigating a person's work history, education, credit history, motor vehicle reports (MVRs), criminal record, medical history, use of social media, and drug screening is part of a. Completing application materials b. Completing necessary tests c. Socializing d. Doing a background check 58. One of your team members informs you that he does not know which of the many projects he is working on is the most important. Who should determine the priorities between projects in a company? a. The project management team b. The PMO c. The project manager d. The sponsor 59. Which of the following is NOT a purpose that the process of creating a WBS serves a. To define the criteria for project performance b. To document the relationship between the product and the business need c. To increase the accuracy of estimates d. To help facilitate roles and responsibilities