58 + There are several types of Benchmarking. This particular type of Benchmarking refers to the cooperation between various functions or organizations to achieve benchmarking results. A Competitive Benchmarking B Functional Benchmarking C Internal Benchmarking D Collaborative Benchmarking OK69 - Which of the following are NOT the characteristics of a good change agent? A Being Sensitive B Being Intolerant C Being Empathetic D Being Risk Taking OK60 + This is the output of a Fitted Line Plot. It shows the regression equation. How confident can you be in this regression equation? Fitted Line Plot Sales Performance = 20.07 + 0.8940 Tenure of Employee 800 is 39.0551 I R-Sq 92.1% 700 R-Sq(adj) 91.6% 600 Sales Performance 500 400 300 300 400 500 600 700 800 Tenure of Employee A Can't Quantify the Confidence level B 91.60% C 92.10% D 39.0551 OK61- What is the MEAN of this data set? Probability Plot of AHT Normal Mean 154.7 StDev 8.982 N 20 AD 0.201 P-Value 0.862 Percent 130 140 150 160 170 180 AHT A 154.7 8 0.862 C 20 D 8.982 OK62 + During the pilot implementation you identified that a few process steps need revision. You know these revisions will take time to get incorporated. The project closure deadline is arriving soon. These revisions may lead the project team to miss out on the deadline. What should you do in this situation? A Since only a few steps need revision, you can incorporate them after completing the project B You will ensure that the revisions are incorporated. You will communicate the possibility of missing the deadline to the project champion C You will ensure that the revisions are incorporated even if the project misses the deadline D You will do nothing and proceed as planned OK63+ What does the letter "S" stand for in X-bar S chart? A Specification Limit B Subgroup Size C Sigma Level D Standard Deviation OK\f65 - Which of the following Lean tools cuts high inventory requirements, and provides the product or service to the customer at the earliest. A Jidoka B Just-In-Time C 5S D Heijunka OK66 + Which of the following is NOT true about 5 Why Analysis? A Helps the team collectively reach root cause (s) B Helps identify vital few root causes C Determines the relationship between the different root causes of the problem D None of the above OK67 + Which of the following is NOT a key characteristic of a Value Stream Map (VSM)? A Process Cycle Efficiency (PCE) B Value Added Step (VA) C Non-Value Added Step (NVA) D None of the above OK68 - As a Black Belt, you are looking to compare your business process performance with a competitor in the same industry. Which of the following tools would you prefer to use in this situation? A CTx Requirements B Benchmarking C CTQ Drilldown Tree D Kano Analysis OK69 + What is the following is NOT a difference between a Project Champion and a Six Sigma Black Belt? A A Champion is a top-level manager; A Black Belt works full-time on Six Sigma projects B A Champion provides support for the Six Sigma program; A Black Belt trains and mentor Green Belts and lead improvement projects C A Champion is familiar with the benefits of Six Sigma strategies; A Black Belt is a thoroughly trained professional in Six Sigma strategies D None of the above OK70+ The output on the screen shows the comparison of Average Handle Time performance of four teams. This is an output of which statistical tool? One-Way Normal ANOM for AHT Alpha = 0.05 700 - 600- 555.9 500 474.1 Mean 392.4 300 - 200 - 100 Team A Team B Team C Team D Team A Test of Equal Variances One-Way ANOVA One-Way ANOM D Kruskal-Wallis Test OK71+ Which of the following sampling approaches refer to STRATIFIED RANDOM SAMPLING? Population Sample Population Sample O. . ..O . .O 9006050 .O. . . . A Process Sample Population or Process Sample 09:00 09:30 10:00 10:30 . .. .. . .......... Preserve lime order! Preserve time order! C D OK72 + Adjust the rates of other processes in the chain to match that of the constraining process. This refers to which step in Theory of Constraints? A Exploit B Identify C Subordinate D Elevate OK\f74 + Documenting the Standard Operating Procedures help in ensuring that the activities performed do not deviate over time. A True B False OK75 + A factory implemented a system where if the machinery produce a defective product, the entire production line stops. A human engineer intervenes and recalibrates the machine. He ensures that the defective product is NOT produced anymore. Only then the production line begins. This is an example of? A 5S B Heijunka C Just-In-Time D Jidoka OK76 - Which of the following tools is similar to a Histogram? It helps displays numerical data graphically. And helps you understand the distribution of the dataset. A Pareto Analysis B Stem-and-Leaf Plot C Analysis of Means (ANOM) D Failure Mode and Effects Analysis OK77 - is the time needed to produce one unit of a product to meet customer requirements. A Non-Value Added Time B Value Added Time C Takt Time D Operational Definition OK78 + When creating a problem statement, which of the following is strictly NOT permitted? A Assigning a Cause or a Blame B Articulating the Magnitude of the Problem C Defining the Problem D All of the above OK79 + Which Quality Guru has developed the cause-and-effect diagram? A W. Edwards Deming B Kaoru Ishikawa C Armand V. Feigenbaum D Genichi Taguchi OK80 - The p-value of this One-Way ANOVA is 0.000. What is your inference based on this p-value? One-way ANOVA: AHT versus Team Source SS MS F P Team 3 2990748 996916 35.47 0.000 Error 76 2135953 28105 Total 79 5126701 S = 167.6 R-Sq = 58. 348 R-Sq (adj) = 56. 698 Individual 95% CIs For Mean Based on Pooled StDev Level N Mean StDev Team A 20 561.7 144.9 ---*---) Team B 20 522.3 135.0 --=*---) Team C 20 661.6 269.8 -=) Team D 20 151.0 20.2 (---*--) 200 400 600 800 Pooled StDev = 167.6 A Reject the Null Hypothesis Fail to reject the Null Hypothesis Reject the Alternative Hypothesis D None of the above OK\f82+ A Post-Implementation review at the end of the Control Phase is a "no ranko fault" review which identifies best practices and lessons learned that can be used by the team members themselves and shared with others. A True B False OK