5."Why is it critical to keep the project sponsor informed?"

7."Which of the eight traits/skills associated with being an effective project manager is the most important? The least important? Why?"

Chapter 11 - Question # 4 and 5

4."What is the difference between functional and dysfunctional conflict on a project?

5"When would it be appropriate to hold a formal team-building session on a project?"

Chapter 12 - Questions - #4 and 7

4."What does the term escalate refer to and why is it essential to project success?"

7. "How can a project manager influence customer expectations and perceptions?"

Chapter 14 - Questions #2 and 3

2."What major information would you expect to find in a project audit?

3"Why is it difficult to perform a truly independent, objective review?"