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6 7 8 Name three (3) key possible information sources (e.g. examples of policies, procedures, reports or documents) from which a Business Operational Plan

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6 7 8 Name three (3) key possible information sources (e.g. examples of policies, procedures, reports or documents) from which a Business Operational Plan can be developed. Name (a) Three (3) organisational policies, practices, procedures, reports or other documents or data that might relate to the Operational Planning process or an Operational Plan and indicate how they might relate to it. (b) How can this adherence be monitored? (a) What type of consultation processes should be followed during Business Operational Planning, and (b) Why? 10 11 12 13 Explain common organisational procurement/acquisition processes that might be used in Business Operational Planning for - (a) Inexpensive/regular physical resources, and (b) Expensive/occasional services Explain what- (a) A recruitment strategy is, and (b) An induction strategy is, and (c) How these things might link to Business Operational Planning. Finally- (d) By what procedure/practice are recruitment and induction conducted in your current (or a previous) employer, and (e) What (if any) policies or documentation existed to guide or support this? Explain by which policy, practice or procedure (if any) physical resources are acquired in your current (or a previous) employer. What are (a) Three (3) example Indicators/Measures/Criteria/KPIs of organisational or business unit performance that might relate to your current (or a previous) employer, and (b) On what basis did you select Ithese? 14 What is (a) A performance benchmark, and (b) Why is a performance benchmark important in Business Operational Planning?

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