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6. As a new hired logistics manager, Before delving into logistics recommendations and addressing the Cost of Lost Sales, it's crucial for you to understand
6. As a new hired logistics manager, Before delving into logistics recommendations and addressing the "Cost of Lost Sales," it's crucial for you to understand the Perfect Order Index (Pol) of the company. Here is the information available to you: -8% of items are received damaged, and a return process is initiated. -2% of items are received damaged, leading to a refund process without return. - 88% of orders received by the customer have no missing items. - 10% of items are received after the expected delivery window. - A quarter of the items not received on-time are never received by the customer. No identified issues with invoicing, and purchases are executed via secure online transactions with no mistakes. What is the (Pol)? Perfect order index (POI) % orders delivered on time * E % orders complete T % orders damage free % orders with accurate documentation * 100
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