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6. Fast Auto Service provides oil and lube service for cars. It is known that the mean time taken for oil and lube service at
6. Fast Auto Service provides oil and lube service for cars. It is known that the mean time taken for oil and lube service at this garage is 15 minutes with a standard deviation of 2.4 minutes. The manager wants to promote the business by guaranteeing a maximum waiting time for its customers. If a customer's car is not finished within this time, they will get a 50% discount. The manager wants to limit this discount to at most 5% of its customers. What should the guaranteed maximum waiting time be set at? (Hint: This problem starts off by giving you the percentage under the curve. You need to find the corresponding standard score, and then convert it to a time in minutes using the relationship st score = observation - mean -.) Also provide a drawing of the normal curve st.dev. with the appropriate area shaded and the guaranteed maximum waiting time indicated
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