6. Group-focused organization development techniques Answer OD Intervention Definition Survey Feedback A. Use this method when you want to collect information about employee attitudes using a questionnaire. Process Consultation B. Use these programs if you want a work group to work more effectively together. Group members identify problems and solutions for those problems, and then do the work needed to put the solutions into place. Team Building C. This technique, developed by Edgar Schein, helps managers and employees to improve things like communication, conflict resolution, decision making, group interaction, and leadership within the organization