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6. Hospitality companies have made significant progress in their treatment of women and seniors. The sex imbalance in the industry that companies are still working
6. Hospitality companies have made significant progress in their treatment of women and seniors. The sex imbalance in the industry that companies are still working to correct is that: a. men typically supervise women. b. women typically supervise men. c. older women typically supervise younger women. d. none of the above 7. Baby boomers are people born between 1946 and 1964. As baby boomers retire in large numbers in the 21st Century, the hospitality industry will face all of the following problems except: a. many will reenter the work force as part-time employees to supplement their pensions. b. a shortage of experienced managers. c. frustration on the part of retiring hospitality managers who begin part-time employment in entry-level hospitality positions. d. an increase in age discrimination lawsuits. 8. Peter feels he needs no assistance with major life activities such as caring for himself and working. He does not regard himself as having a disability, but his supervisors treat him as though he did. They often offer him help that he doesn't need. According to the Americans with Disabilities Act: a. Peter does not have a disability, because he does not regard himself as having one. b. Peter does not have a disability, because he does not need help with major life activities. c. Peter is protected under the ADA because he is regarded as having a disability. d. none of the above 9. Title I of the Americans with Disabilities Act: a. makes it illegal to refuse service to people with disabilities. b. protects hospitality employees from the government. c. makes it unlawful for employers to discharge employees with health problems without just cause. d. makes it unlawful to discriminate against people with disabilities in all employment and employment-related practices. 10. The ADA dramatically affects the way hospitality companies relate to guests and employees. The main effect of the law was to: a. extend protected group status to people with disabilities. b. enforce direct administration of employees by qualified managers in hospitality companies without the intervention of supervisors. c. require that more direct, understandable accounting methods be used to calculate employee pay. d. make people with disabilities eligible to file wrongful discharge suits against employers
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