6. Issue management Develop processes to ensure that issues raised are resolved promptly or referred to relevant personnel. (Min. 150 words) 7. Problem and conflict management Address the following (Min. 150 words) o Develop a strategy and outline the process to ensure that difficulties in workplace relationships are identified and resolved. Develop an action plan to address any identified difficulty. o Establish processes and systems to ensure that when the difficulties identified in the workplace relationships become conflicts, they are identified and managed constructively in accordance with the organisation's policy and procedures