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6. Once I make a new connection, I should . B. Continue to build this relationship till the customer is banking with us: Evaluate the

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6. Once I make a new connection, I should . B. Continue to build this relationship till the customer is banking with us: Evaluate the value of the customer and align their behaviors to our products and services to assess if you want to invest time and energy on the customer. Depend on Cu Connect to give me leads and assess if the customer is worthwhile. Prioritize the customer as long as their balance is over PKR 250.000 . D 7. Which of the following is likely to be the most effective closing techniques are: . Puppy dog close . Reactive close C. Flavor of the month close D Summary close. 8. How long does it take to make a first impression: AO A few seconds B. First 10 minutes C. Time does not matter - it is what you wear. Focus is only on your brand and designation D 9. HBL has the potential of a missed opportunity focusing on the following clients A. OETB . Valuable NTB C Walk In Customers D All of the Above

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