6/ People from fifty-six countries are working with the Standard Bank. Select one: a. False b. True

7/

Culture awareness refers to ones ability to know the countrys geography and history only.

Select one:

a. False

b. True

8/

A new colleague from South Africa may ask you a question about your family and your close friends.

Select one:

a. False

b. True

9/

The professional knowledge and skills of employees from different countries in an organisation might be similar

Select one:

a. True

b. False

10/

Communicaid helps employees to learn about cultural differences and culture in the UK.

Select one:

a. False

b. True

11/

Companies have to ______________their products according to consumers' demands to run their businesses successfully.

Select one:

a. adapt

b. promote

c. store

d. advertise

12/

The organization had limited resources during the pandemic, so it has to ___________ its production.

Select one:

a. materialise

b. conceptualize

c. reorganize

d. improvise

13/

Around 350 ____________ from different countries attended the conference this year.

Select one:

a. customers

b. planners

c. subordinates

d. delegates

14/

Though the government faced multiple ___________, it performed excellently.

Select one:

a. advantages

b. subordinates

c. delegates

d. challenges

15/

The organization should never ________________ its competitors.

Select one:

a. underestimate

b. adapt

c. recognize

d. engage

16/

They do not wash the car every day.

Select one:

a. They are not washed the car everyday

b. Everyday, they are washed by the car

c. The car everyday is washed by them

d. The car is not washed by them everyday.

17/

Jack does not speak English very well.

Select one:

a. Jack does not spoken English very well.

b. English does not spoken very well by Jack.

c. English has not spoken very well by Jack.

d. English is not spoken very well by Jack.

18/

They ______ the assignments on time.

Select one:

a. are delivered

b. deliver

c. delivers

d. were delivered

19/

Facebook ______ widely in the world.

Select one:

a. is used

b. uses

c. are used

d. used

20/

Water covers most of the Earth's surface.

Select one:

a. Most of the Earths surface is covered by water.

b. The Earth surface most was covered by the water.

c. Covered most, is water on the Earths surface.

d. The Earths surface were covered most by water.

B. It is increasingly common for multinational businesses to send employees on international assignments, but without the right cross-cultural skills, staff will often struggle. Wayne Mullen, Head of Learning and Development at Standard Bank, discusses the impact that cultural challenges can have on employees relocating to another country. In order to be successfully transferred, employees must understand the host-cuotes culture, he argues Colleagues from different countries might share similar professional competence and skills within a single international Organisation, but their ways of working, social skills, body language and ways of doing business are likely to be completely different. They may have different patterns of behaviour which need to be understood and appreciated in order for everyone to work together successfully. For example, while it may be acceptable for Chinese office workers in Hong Kong to use the door close button on a lift no matter how many people are also getting in, doing such a thing in London would make people extremely annoyed. It is common for South Africans to ask personal questions of their subordinates shortly after being introduced, while a British colleague may perceive this as impolite and inappropriate. Latin Americans' need for personal space is much less than that of their British colleagues c. Global companies should never underestimate the effect that culture can have on international assignments. Cultural awareness is much more than simply knowing about a country's history and geography. It is about understanding how and why cultures are different and how they function differently. It is also important to understand your cultural make-up and improvise accordingly in order to work more effectively, maximise teamwork .and reinforce global competence D. The Standard Bank Group operates in 38 different countries, and its London office alone has 56 nationalities. This wide range of nationalities needs to communicate effectively to work as one team. The bank recognised that to barmonise working practices within its culturally diverse office, it needed to provide foreign workers with a meaningful understanding of British business culture and communication styles. It also needed to offer practical support which allowed employees to adapt themselves according to the challenges of living and working in an unfamiliar environment; their reactions to day-to-day issues such as the weather, public transport and social etiquette are often the most visible .manifestations of culture shock E. Standard Bank has engaged Communicaid, a European culture and communication skills consultancy, to design a tailored training solution which introduces delegates to some Jof the key cultural differences that they are likely to face in the UK