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6. Quality improvement (QI) projects have four phases. Put them in the correct order. Pilot: testing a change through Plan-Do-Study-Act (PDSA) cycles. 2. Innovation: coming

6. Quality improvement (QI) projects have four phases. Put them in the correct order. Pilot: testing a change through Plan-Do-Study-Act (PDSA) cycles. 2. Innovation: coming up with new ideas for changes. This is the phase in which teams brainstorm good ideas for changes to test. 1. Spread: implementing the change in several settings. 4. Implementation: making the change the new standard process in one defined setting. 3

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