6. The key to a successful virtual project team is:

A. Setting protocols

B. Establishing team norms

C. Using preferred communications methods

D. Having a responsive team

7. Lesson learned are part of the project lifecycle and captures negative aspects of the project.

A. True

B. False

8. Challenges to closing a project include all of the following except:

A. Unsanitized lesson learned

B. Not viewed as adding value

C. No one is held accountable

D. Rush to the next project

9. Terminating a contract is part of the closing process.

A. True

B. False

10. Project management is fun, and achievements should be celebrated

A. True

B. False