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6. What is the difference between Six Sigma and Lean? 7. What tool would you recommend to use to measure how long a patient spends

6. What is the difference between Six Sigma and Lean?

7. What tool would you recommend to use to measure how long a patient spends in the emergency department (from check in to check out)? Why?

8. Why is applying Lean Six Sigma in Healthcare important?

9. Why do you think the Control Phase of projects is the most difficult?

10. Provide an example of benchmarking that could be used for clinic scheduling.

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