6. What is the main purpose of quallity control? a) To prevent defects from occurring b) To identify and correct defects after they occur c) To improve customer satisfaction d) To reduce production costs e) All of the above 7. Which of the following is NOT a benefit of using supply chain management? a) Reduced lead times b) Improved customer service c) Increased inventory costs d) Lower procurement costs e) Enhanced visibility and traceability 8. What is the difference between capacity planning and scheduling? a) Capacity planning determines how much capacity is needed, while scheduling determines how to use that capacity. b) There is no difference, they are the same thing. c) Scheduling determines how much capacity is needed, while capacity planning determines how to use that capacity. d) Capacity planning is for long-term needs, while scheduling is for short-term needs. e) Scheduling is for services, while capacity planning is for products. 9. What is the main goal of decision support systems (DSS) in operations management? a) To automate routine tasks b) To provide information for better decision-making c) Tocontrol production processes d) To trackinventory levels e) To manage customer relationships