Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

7. (15 pts) Arrivals to a reception desk at ProMedica have an interarrival time that follows the distribution shown in the next table. Service times

image text in transcribed
7. (15 pts) Arrivals to a reception desk at ProMedica have an interarrival time that follows the distribution shown in the next table. Service times follow another empirical distribution, also shown in the table. There is only one customer service representative who starts work at time 0. Interarrival Time pdf 2 0.2 3 0.25 0.4 5 0.15 4 Service Time 1 pdf 2 3 4 0.1 0.15 0.3 0.25 0.2 5 Using Problem 7.xlsx, conduct the simulation for the next 300 arrivals. Find average waiting time, average time in the system and total time in the system. If time in the system is valued at $30.00 per hour and the service representative is paid $15.00 per hour, what is the total cost of this system? You need to use Random Number Generation function in the Excel we covered in Appendix 5.3. 7. (15 pts) Arrivals to a reception desk at ProMedica have an interarrival time that follows the distribution shown in the next table. Service times follow another empirical distribution, also shown in the table. There is only one customer service representative who starts work at time 0. Interarrival Time pdf 2 0.2 3 0.25 0.4 5 0.15 4 Service Time 1 pdf 2 3 4 0.1 0.15 0.3 0.25 0.2 5 Using Problem 7.xlsx, conduct the simulation for the next 300 arrivals. Find average waiting time, average time in the system and total time in the system. If time in the system is valued at $30.00 per hour and the service representative is paid $15.00 per hour, what is the total cost of this system? You need to use Random Number Generation function in the Excel we covered in Appendix 5.3

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Special Edition Of Managerial Accounting Volume 2 For Miami Dade College

Authors: WilD

4th Edition

0077542711, 978-0077542719

More Books

Students also viewed these Accounting questions