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7 . 3 Top management of the Royal Scottish Bank monitors the volume of activity at 3 8 branch banks with control charts. If deposit

7.3 Top management of the Royal Scottish Bank monitors the volume of activity at 38 branch banks with control charts. If deposit volume (or any of perhaps a dozen other volume indicators) at a branch falls below the LCL, there is apparently some problem with the branchs market share. If, on the other hand, the volume exceeds the UCL, it means that the branch should be considered for expansion or that a new branch might be opened in an adjacent neighborhood.

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