7. A fairly recent technology-related tool that many companies use to solicit feedback from customers about the company's existing or upcoming products is a. social media. b. consumer buying behavior. c. market segmenting. d. customer relationship management. 8. Chris and Kimberly White decided to buy new furniture for their bedroom. They spent considerable time shopping around, comparing prices and styles. Bedroom furniture is best classified as a product. a. convenience b. business c. shopping d. specialty 9. Which of the following is not generally considered to be a stage in the product life cycle? a. Decline b. Growth c. Maturity d. Transition 10. Entirely new products are called a. innovations. b. generics c. imitations. d. house brands