7. If it is true that most millennials tend to be narcissis- tie, to what extent should managers lavish them with praise for ordinary accomplishments, such as being punctual? 8. Imagine that you are evaluating the performance of a subordinate, and that as you provide that person with some negative feedback, he or she begins to cry. How might you use your emotional intelligence to deal with the situation? 9. Provide an example of a person who destroyed his or her career because of poor self-management. 10. Explain why it might be true that today's production workers need to have above-average mental ability (cognitive intelligence) to succeed