10.

Try to remember the last communication you entered into. How many times did you fill in information that the other person did not convey? How many times did you speak before the other person finished speaking? Think about it, this is important, because you probably interpreted a lot of what the other per-son said on the basis of the information you filled in yourself. How often did you notice that there were misinterpretations or slight irritation in this commu-nication? Could this have something to do with you filling in the information yourself?