7 Which of the following are key measurement dimensions of a balanced Scorecard's holistic dashboard? a. Customer Expectations b. Operational Excellence c. Future Capability Development d. Stock Price e. Financial Performance g. A, B, C, & E only 00 Which of the following is a key dimension of the balanced Scorecard? Customer expectations Operational excellence Future capability development Financial Performance All of the above 9 Non-competitive benchmarking focuses on benchmarking practices/process that are not essential to your firm's competitive success. True False 10 Productivity growth is defined as inputs divided by outputs. True False