78. Two reasons most people get into online training include: helping more people and adding a revenue stream.

• True
• False

79. Ideally communicating with an online client once a week as compared to once a day forces them to think through their training program and focus on what is going well and what they need help with.

• True
• False

80. In order, the steps for a strong success session are:

1. Engagement, Discovery, Value Building, Prescriptive, Next Steps
2. Discovery, Engagement, Value Building, Prescriptive, Next Steps
3. Value Building, Engagement, Discovery, Prescriptive, Next Steps
4. Prescriptive, Engagement, Discovery, Value Building, Next Steps

81. The core of the value building process is going back to what people told us in the

1. Engagement Phase
2. Discovery Phase
3. Both A & B
4. None of the above

82. One goal of an onboarding email is to get someone to know, like, and trust you as well as position yourself as an authority.

• True
• False

83. Your first hire when setting up your idea business should be:

1. Trainer
2. Office Manager
3. Part time customer support
4. Bookkeeper / Accountant

84. It is important to track the following to be highly effective (Select all that apply):

1. number of appointments we set
2. number of people that actually show up
3. sales closed
4. revenue collected AND monthly recurring revenue.
5. All of the above

85. Often we tend to think of someone as a "tire kicker" if they are not willing to take action on our timeline.

• True
• False

86. In solution based selling your job is to help people uncover:

1. The perception of what is holding them back from where they want to be.
2. The reality of what is holding them back from where they want to be.
3. Both A and B
4. None of the above