$80$ minutes remaining

$35$ OF $35$ QUESTI

I. Operations Management is applicable to all firms, whether manufacturing or service.

II$.$ A bank does not use operations management.

III. Nearly all operations activities require coordination with other business functions.

IV$.$ The outputs of an operations function are always tangible$.$

II and III only

I and II only

I and IV only

I and III only

IV only

Question $2$

Which is NOT true regarding differences between goods and services?

A Goods tend to have higher customer interaction than services.

Services are generally produced and consumed simultaneously; tangible goods are not.

Services tend to be more knowledge$-$based than goods.