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8 . 1 A factory has 1 0 departments, all of which have quality problems leading to delays in shipping products to customers. A breakdown

8.1 A factory has 10 departments, all of which have quality problems leading to delays in shipping products to customers. A breakdown of the number of quality problems for each department (listed alphabetically) is as follows: (1) assembly, 16 problems; (2) final packaging, 9 problems; (3) finishing, 37 problems; (4) forging, 73problems; (5) foundry, 362 problems; (6) machine shop, 294problems ; (7) plastic molding, 120 problems; (8) receiving inspection, 124 problems ; (9) sheet metalworking, 86 problems; and (10) tool-making, 42 problems. (a) Construct a Pareto chart for this data. (b) Assuming that all quality problems are of equal value, in which department would you start to take corrective action to reduce the quality problems? (c) Determine the percentage of total quality problems that are attributable/
8.2 Using your answer to part (c) of the preceding problem, (a) determine the parameter A in Eq.(8.1 see notes) representing the Pareto cumulative distribution. Use 20% of the departments as the x value in your computations. (b) Construct the idealized Pareto chart based on your answer to part (a) and discuss the comparison between this idealized chart and the actual data in the previous problem. Use a spreadsheet program to calculate the data for part (b).
8.3 Assume that 75% of the sales in a retail company are accounted for by 25% of the customers. (a) Determine the parameter A in the Pareto cumulative distribution equation. (b) Given that the relationship is valid for the remaining sales, how much of the sales value is accounted for by 50% of the customers?

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