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(8 points) If an organization uses standards, it is essential to anticipate behavior that may occur if the standards are not met. Assume a new
(8 points) If an organization uses standards, it is essential to anticipate behavior that may occur if the standards are not met. Assume a new staff member in a professional services firm is given a job to complete, and the new staff member is told that the standard time expected for the work based on previous years' experience is 15 hours. In this case, assume the new staff member spends a total of 21 hours to complete the work. Knowing the standard time is 15 hours, this staff member might decide to remain after hours in the workplace to work hours the staff member does not intend to record when accounting for time worked. Assume the new staff member decided to work 6 six hours "off the clock" (i.e., six hours is the amount of personal "after-hours time" the employee spent doing the work, and the staff member recorded only 15 hours of work as part of their official time log)
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