8. You are helping a taxpayer who is facing financial hardship and has received an eviction notice. After reviewing the taxpayer's account, you notice that the taxpayer has not filed tax returns for several years. You continue reviewing the account and notice that based on the taxpayer's monthly income, the taxpayer is unable to pay the full amount owed. You think that the taxpayer may qualify to have delayed payments due to the financial hardship; however, you have never handled a taxpayer situation of this matter. Given this situation, what would you most likely do? A. Transfer the call to your manager, telling her that you think the taxpayer qualifies for delayed payments. B. Before taking any action, confirm with your manager that you are making the right decision. C. Ask a coworker to confirm whether you are making the right decision, and then provide information to the taxpayer. D. Using your job aids, confirm that the taxpayer qualifies and walk the taxpayer through next steps. E. None of the above