8. You are talking to one of your new employees who has been on the job for only three months. During your conversation, the employee says, "I don't know why it is, but I just don't feel as though I fit in with the others. They are all really nice, but somehow they seem to have a closed circle and make me feel like an outsider." In response you say: a. "I'm not sure I know enough about the situation to be able to help you." b. "You're hurt because the group doesn't accept you." c. "It seems that the others dislike you for some reason." d. "Don't you think they will accept you if you give them some more time to learn that you are a nice person?" 9. You are a new supervisor. You are talking with a clerical employee, who has been on the job for over ten years, about improvements you would like to see in her work. She says to you, "I've been doing this job for years now and nobody has ever complained. Now, you send my work back and tell me to do it over. It isn't fair and it doesn't make sense. Maybe I do make mistakes now and then but nobody is perfect, and I don't know why I should get all the blame for what goes on around here." In response you say: a. "If you'd look over your work and correct your own mistakes, there probably wouldn't be a problem." b. "I would be satisfied if you'd check your work before you bring it to me." c. "You think you are being blamed for not being perfect." d. "You are upset because you think that I'm too strict