800183 Preventing Money Laundering: Front Store Version Janet, a regular customer needs to send money. Her granddaughter's best friend called to ask for her help after their money was stolen while traveling across the country. After asking her some "Know Your Customer" questions, she tells you her granddaughter was unable to come to the phone because she had been injured. She doesn't regularly see her granddaughter. Also, while Janet has heard of her friend, she had never actually met him. You: Suspect Janet is a victim of fraud and alert your manager so he/she can file a Money Product Alert form and submit it to the AML department. You also ask your manager if it is appropriate to stop the transaction and refer Janet to MoneyGram for further assistance. Use your customer service skills, show empathy with her situation, and process the transaction and hope for the best. Call 911 so the police can speak with Helen and get the information to help catch the perpetrator(s). Ask Janet for her ID to help process the transaction. 0183 Preventing Money Laundering: Front Store Version Which of the following situations below would be a Red flag indicating consumer fraud? (Select all that apply) An impaired person is met inside the store by someone he/she doesn't seem to know, and is escorted to the register to purchase a money service product. He/she is being prompted what to say. A teen comes in to purchase a Visa gift card so she can order items online. A customer is asking to purchase a money product to pay just a small processing fee of $50 to release their winnings of $50,000. A customer's son is going to a birthday party and would like to purchase a gift card of $50 using cash