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84. Managers can improve communication skills with employees by: a. encouraging employees to use email as opposed to face-to-face meetings b. appointing an individual to

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84. Managers can improve communication skills with employees by: a. encouraging employees to use email as opposed to face-to-face meetings b. appointing an individual to serve as a spokesperson for the entire work group. c. holding group meetings instead of one-one-one discussions. d. maintaining an open-door policy and letting employees know they can come to them with problems

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