8.What fees and commissions would you charge the landlord for your services?

Note: Your answer must provide for the payment of GST.

9. The prospective landlord asks whether the tenant can be directed to pay the rent directly to his bank account. How will you respond? Your answer should describe how the monies are received, what fund they are banked into and how they are identified when payment is made.

10. The prospective landlord queries how the rental money is managed and what payments the agency can make with his authority. Your answer should describe the typical payments made on behalf of the client, and the required authorisations for those payments to be made.

11. The prospective landlord queries how the agent will account to him for rental monies and how and when the agent will be drawing their fees and commissions? How will you respond to this query? Your response should address frequency of payments and the legal requirements for drawing agency fees.

12. What financial record will be forwarded to the landlord each month and what items will it contain for the landlords information?

13. A dispute has arisen over the condition of the premises at the end of a tenancy and the matter of releasing the bond has to be finalised. Describe the process you will follow to protect the landlord's claim to bond monies. Your answer must include the prescribed process for informal negotiations and formal hearings to have the matter determined and the time frames that must be adhered to.

14. You have just finalised a new property management listing and have a full set of keys from the landlord. Briefly describe the measures you will put in place to ensure the security of the keys, and hence the clients property.