9.___ is a health plan document that provides details about how a patient's claim was handled. a. remittance advice b. encounter form c. adjudication d. medical record 10. RA is the abbreviation for ___. a. Receipt Adjunction b. Receipt Action c. Request Advice d. Remittance Advice 11. ___ are benefits paid based on the fees physician charge for the services. A. reimbursement B. calculated costs C. government services d. fee-for-service 12. ___ is a person who buys an insurance plan. a. dependent b. insurance agent c. company accountant d. policyholder 13. When a health plan has approved a procedure before it is done, this process is called ___. a. preauthorization b. fees-for-services c. adjunction d. premium