9. refers to factors that were determined at conception. A. Sex B. Temperament CBOU 2023 Page 3 Diploma July-June Assignn BOB611 Organisational Beha C. Inherent psychological make up D. Innate 10. Organisational climate reflect the following except A. Type of people employed B. Organisational strategy C. External environment D. Results of past experiences 11. Morale can be viewed in terms of A. Physiology B. Sociology C. Mental attitudes D. Psychology 12. is a condition that can lead to stress in the work place. A. Innovation B. Technology C. Management style D. Streamlined workflow 13. does not influence perception about money. A. Job level B. Pay Method CBOU 2023 Page 4 Diploma July-June C. Standard of living D. Office allocation 14. Effective groups are but not A. Shared goals B. Trusty C. Have the devil's advocate D. Believe in consensus