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9:23 . docs.google.com A complaint letter justifies why something went wrong and makes it up for the customer. True False A(n) letter is written in

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9:23 . docs.google.com A complaint letter justifies why something went wrong and makes it up for the customer. True False A(n) letter is written in response to a complaint letter. Sales letter Adjustment letter Follow up letter Thank you In a good or bad news letter, you need to be Diplomatic Direct Indirect Decently tricky

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