93. The only time a broker is exempt from licensing as an escrow is when: a) the broker represents buyer or seller or is a principal in the transaction. b) representing neither buyer nor seller nor acting as a principal. c) providing services unrelated to real estate. d) operating as a controlled business arrangement. 19 94. Escrow officers are legally required to do all of the following except: a) act according to issued written instructions. b) act as a neutral party at all times. c) negotiate with the parties separately. d) give the parties only information that concerns them. 95. A tenant estoppel certificate is a written statement: a) to the tenant demanding cessation of certain acts. b) from the tenant that verifies any security deposit. c) confirming that any rents due to untenable property conditions is being withheld. d) to a purchaser affirming the accuracy of the rent rolls, including names, addresses, and phone numbers. 96. Confirmation of the agency relationship is made: a) at the earliest practicable moment but before the listing is signed. b) before the close of escrow. c) concurrent with signing the election agreement. d) on the purchase agreement or a separate form