A)

1. Assume you've been promoted to a management position, and you are receiving a crash course in management to ensure the directions and commands you give and the expectations you set are adhered to by your workforce. During this training, you are introduced to the concept of the "zone of indifference." What is the zone of indifference and how can you use the zone of indifference to make sure your commands and rules are adhered to by your workforce?

2. Assume you've been promoted to a management position, and you are receiving a crash course in management to ensure the directions and commands you give and the expectations you set are adhered to by your workforce. During this training, you are introduced to the concept of the "zone of indifference." What is the zone of indifference and how can you use the zone of indifference to make sure your commands and rules are adhered to by your workforce?

3. Describe scientific management. How was scientific management different from management techniques that came before it

4. What does open systems say about management?

5. How did the Industrial Revolution change business and the economy?

B)

1. A third important aspect of Fayol's work was his emphasis on the notion of:

justice within the organization

equal pay

challenging work

equal opportunity

2. The most notable contribution of Max Weber to management is considered to be:

human relations management

division of work

teamwork and collaboration

modern bureaucracy

3. Weber's ideas can be seen very clearly in human resource management in that managers need to make decisions based on policy rather than on:

common sense

a whim

a rule of thumb

none of the above

4. Who contributed written laws and commands to the early development of management?

the Han Dynasty

the ancient Greeks

Hammurabi

the ancient Egyptians

5. The Code of Hammurabi was a list of 282 laws that regulated:

personal and interpersonal behaviors

business dealings

punishment and consequences

all of the above

6. The Florence Company of Bardi was one of the first multinational corporations and was in which industry?

railroads

publishing

banking

coal

7. Large-scale projects such as the construction of Great Pyramid of Giza could not have been possible without the coordinated work of:

many individuals

many groups

many managers

all of the above

8. The Italian Renaissance saw:

the reintroduction of classical knowledge

the emergence of new knowledge

the emergence of new learning

all of the above

9. The Greeks continued to develop the idea of division of labor based on Plato's recognition of human:

diversity

incentives

capabilities

behavior

10. The Egyptians found the ideal number of workers per supervisor to be:

10

20

15

5

11. The Industrial Revolution occurred between the years of:

1660 and 1760

1560 and 1760

1760 and 1900

1460 and 1760 12.Henry Ford's factory in Dearborn, Michigan employed up to how many workers?

7,200

12,000

22,200

18,000

13. Which of the following is NOT an outcome of the invention of the steam engine?

It lowered transportation costs

It allowed products to reach more distant markets

It lowered production costs

It decreased the opportunities for trade

14. The economic upheaval of the Industrial Revolution was followed by a:

social upheaval

management upheaval

shareholder upheaval

moral upheaval

15. The first principle of Taylorism is that:

a manager should control the behavior of their people

a manager should control the behavior of their employees

a manager should develop a rule of science for each aspect of a job

a manager should use rule of thumb for each aspect of a job

16. Which of the following is NOT one of Weber's principles of ideal bureaucracy?

recruitment based on merit

nepotism

specialized roles

uniform principles of placement, promotion, and transfer

17. Weber identified which type of leadership?

charismatic dominion

traditional dominion

legal dominion

all of the above

18. Fayol stressed the concept of 'esprit de corps,' which means:

cohesion of workers in a given unit or department

the individual commitment to their coworkers

the feeling of pride to be part of the same organization

all of the above

19. Fayol sought to develop an administrative theory to increase efficiency in order to make:

the American economy stronger

the Australian economy stronger

the British economy stronger

the French economy stronger

20. Unlike Taylor, whose work focused on the frontline managers, Henri Fayol's work focused on:

middle managers

top managers

the customers

the workforce

21. Prior to the Industrial Revolution, work was mostly done in homes or:

on family farms

in factories

in organizations

in cities

22. The major difference between scientific management and human relations theory is that human relations theory recognizes that:

organizational diversity should be considered

managerial behavior should be considered

ethical factors should be considered

social factors are a source of power in the workplace

23. The Hawthorne Studies examined the effects of which of the following working conditions on productivity?

timing and frequency of breaks

the impact of light on productivity

the length of a workday on productivity

all of the above

24. The zone of indifference can be reached if which of the following conditions or factors holds true?

The worker must have the ability to comply with the order

The worker must understand the order and the order be aligned with the organizational goals

The order must not violate individual beliefs

all of the above

25. Which of the following is NOT one of Follett's ways to resolve conflicts?

integration

dominance

compromise

war

26. Prior to the development of the contingency school of thought, management scholars sought the one best way of managing.

TRUE

FALSE

27. Which two management thinkers studied motivation?

Mayo and Weber

Taylor and Mayo

Fayol and Weber

Barnard and Follett

28. Which two management thinkers studied motivation?

Mayo and Weber

Taylor and Mayo

Fayol and Weber

Barnard and Follett

29. Which two management thinkers studied leadership?

Barnard and Follett

Mayo and Fayol

Weber and Barnard

Mayo and Weber 30. Whose work is still considered to be the basis of modern management such as the use of incentives?

Taylor

Fayol

Weber

Parker

C)

To answer this discussion question, you are encouraged to ask yourself the following questions: Are people/managers inherently bad or evil? If they are, why? And can they acquire the ethical qualities eeded to develop a good character? If they cannot, what can managers do to nurture and develop the ethical qualities that will enable us to build character and integrity? You gotta watch the vide on youtube to answer the question. This is what you have to type "What is Ethical Fading? Simon Sinek"