A A A B Match the Roles and Responsibilities for 5-Whys Responsibilities Keeps the process on track and avoids getting stuck talking length about issues. Ensures that all notes are clear and understood by the participants and people outside the process so it can be used later. Contribute their ideas and expertise. Focused on getting through the process. Roles A) Leader/Facilitator B) Participants B 4 Follow the process. A Help the team attain the goal of a high quality root cause analysis. B Stay positive throughout the process