a. A major commercial organization has a policy of developing and using computer- based systems to give it commercial advantage. One consequence of this approach is that new systems need to be, developed on time, within budgeted cost and to quality TM. Describe what quality means in this context. (10 marks) 

b. It is often said that the use of structured methods improves the quality of the developed system. Bearing in mind your understanding of ,quality ^TM, explain how structured methods can contribute towards this and discuss two techniques used in achieving quality
 

c. To enable a user to perform tasks, such as payroll, on a computer special application software has to be purchased. 

i) In addition to the application software list SIX other items that may be included as part of the software package.

ii) From the six items listed choose FOUR and explain in depth why they are required.