A balanced scorecard framework is integrated through four key perspectives. The presentation of these key perspectives on a balanced scorecard from the lowest level perspective
A balanced scorecard framework is integrated through four key perspectives. The presentation of these key perspectives on a balanced scorecard from the lowest level perspective to the highest level perspectives is:
customer, financial, internal business process, learning and growth.
financial, customer, learning and growth, internal business process.
learning and growth, internal business process, customer, financial.
internal business process, learning and growth, customer financial.
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Authors: Paul D. Kimmel
3rd Edition
0470377852, 978-0470377857
