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A bank CEO is keen to find out what the customer experience is when using one of the bank s branches for a transaction. Which
A bank CEO is keen to find out what the customer experience is when using one of the banks branches for a transaction. Which ONE of the following would be the best method of gaining this insight? A Mystery shopper B Online survey C Social Media D Transaction analysis
A bank CEO is keen to find out what the customer experience is when using one of the banks branches for a transaction. Which ONE of the following would be the best method of gaining this insight?
A Mystery shopper
B Online survey
C Social Media
D Transaction analysis
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Successful Time Management
Authors: Patrick Forsyth
3rd Edition
0749467223, 978-0749467227
