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a Board of Director's memorandum highlighting the company's Balanced Scorecard w/ summary table, detailing operational investments (R&D, TQM, HR) and how those investments impacted production
a Board of Director's memorandum highlighting the company's Balanced Scorecard w/ summary table, detailing operational investments (R&D, TQM, HR) and how those investments impacted production (cost, volume), sales, and market share.
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