Question
A call center has 2 agents, Tai and Irwin, available to call 210 customers. Tai requires 35 minutes of practice and Irwin requires 52 minutes
A call center has 2 agents, Tai and Irwin, available to call 210 customers. Tai requires 35 minutes of practice and Irwin requires 52 minutes of practice before placing calls. Including time between calls, Tai averages 3.8 minutes per call and Irwin averages 4.5 minutes per call. Both callers begin at 9:00 AM and take a 1-hour break at approximately noon. If the calls are optimally split between Tai and Irwin, Tai will make calls. O 105 O 121 O 94 O 89 O 116 O 91 O 119
Approximately what time will it be when all calls are completed? O 5:56 pm O 3:41 pm O 6:12 pm O 3:58 pm O 6:25 pm
( O STANDS FOR AN ANSWER OPTION)
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