A Carson Company$$s case study

The Carson Company$$s decentralized approach in dealing with its stakeholders poses communication inefficiencies in the company. There is a communication breakdown between the branches of the company. These inefficiencies arise for example in the procurement of materials. The central office is unable to get proper communication from the managers of different plants. Lack of effective communication has caused a downward spiral in the company$$s performance.

Communication in the company has turned out to be one way; effective communication should be two ways where feedback is obtained from the second party in communication. Haskell drafted a emo and send it to the $30$ materials manager.

Dear materials Manager,

Carson$$s board of directors has approved a new procurement process. Henceforth, all materials managers in each plant will alert the Vice president of corporate procurement about contract above $$100,000$ which the plan to negotiate at least a week before the day they will be signed.

Sincerely,

Richard Todd Haskell,

Vice President Procurement.

For several weeks$$ material managers of several Carson plans never responded on his communication to them. The headquarters of the company had for several weeks heard nothing as pertains to the various plants negotiations with suppliers. This caused a dwindled performance; lack of proper communication of proper communication has disabled Mr$.$ Haskell in monitoring performance and what injections are needed to improve the performance.

Mr$.$ Haskell is faced with the burden of personal and office work; he has no adequate time to visit all the plants. The cost involved is also high. There is also wastage of resource, time which a scarce resource is$.$ Lack of proper channels of communication has disabled Mr$.$ Haskell from implementing the key plans needed to expand the organizations performance. Proper communication is important in any organization, breakdown of communication as experienced in the Carson Company leads to underperformance and unhealthy organizational culture. Mr$.$ Haskell cannot be at all the plants at the same time, management of the plants needs to be centralized, and this can be achieved when there is proper communication.

Questions:

What problems does Carson Container Company have that will affect its communications?

What specific problems does Mr$.$Haskell have as a result of his communication to materials managers?

What advice would you give Haskell to help is and Carson$$s problems?