A clinic evaluates a group of patients each day using a series of tests and interview questions. The tests are all standardized and routine, but the interview session can vary significantly across patients. How can the clinic best reduce the overall time it spends with patients? Select one: a. Reduce the number of tests that are offered in order to reduce the overall time of the visit. b. Schedule the interview session at the end of the appointment in order to defer complexity, thereby reducing overall variability. c. Increase the resources required to complete the test, thereby expanding capacity and increasing throughput. d. Batch all the interviews together in the morning in order to complete this variable task first