A clinic manager is collecting patient feedback by listening to complaints, handing out surveys, holding focus groups and conducting interviews. One common patient need is shorter wait time. In order to identify CTQs, the manager should most likely do which of the following:

A. Prioritize CTQs using a Pareto chart

B. Translate Voc Data into CTQs

C. Monitor CTQs over time using a Run Chart

D. Create a Critical to Quality (CTQ) Tree